Home Care Reviews

At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:

Home Care Assistance Success Stories

Read more reviews here: Reviews_by_listen360_large

“Thank you. Appreciated your services. Danita was very nice and very helpful. I will recommend your agency to my friends.”

— Margaret H

The help that you and your staff have provided my Dad has been remarkable! The expertise, professionalism and peace of mind that you all have provided us has not only exceeded our expectations but are deeply appreciated. We can’t thank everybody enough for all that you have done for this family. We certainly would recommend your services to anyone needing help.

— J Riddle, Jr

“Question: What is the most important reason you (or your family) chose HCA Montgomery?
Answer: They do their best to meet our needs in a professional, friendly, caring manner. Question: Would you recommend HCA Montgomery to others?
Answer: Yes Question: Why or why not?
Answer: Because of their excellence in all of the above areas.”

— Linda W

“I use home Care assistance to help me take care of my wife. Kristi is wonderful and helped us get started. Our nurse is extremely knowledgeable. Having her here gives me time to get other things done.”

— Earl C

“We are very happy with the service we get from here. They are a level above the rest when it comes to customer service. They care deeply about their customers and employees.”

— Jessica O

“We stopped by here because we were needing home care for my mother. I am very impressed with the cognitive therapeutics and balanced care methods of senior care they provide. Only two days into the caregiver being here and we are already seeing a great turnaround in moms mind and spirit.”

— Meredith J

“They do a good job helping my mom with her errands during the day when I’m at work. The lady assigned to us is always on time and seems to really care about us.”

— Mary H

“After my mom got down we needed someone to help out when she got out of the hospital. The folks at Baptist referred Kristy at Home Care Assistance. She is great and the service is awesome.”

— Mia C

“I have been using home aids for the past year to help with my wife who has Alzheimer’s. I switched to Home Care Assistance after speaking with them about their cognitive therapeutics and have been very impressed with the program and level of service.”

— Joey D​

“Home Care Assistance has been very good to my dad. I have used home help companies before but the nurse here seems to do a lot more to help him with memory care and health activities.”

— Jenny S

“I was researching home help for my mom that lives in Prattville and found Home Care Assistance on here. I read what they had to offer and was really impressed. I saw where their office was in the Publix shopping center off Vaughn over by my work so I decided to stop by and get more information. I met with the wonderful owner Kristy and she told me about their cognitive therapeutics and balanced care methods. These activities will really help my mom. We plan on starting service next week.”

— Jessica L

“I started using Home Care Assistance last month to help me with my wife who I have been caring for the past 4 years. She is in bed and I have to take care of her 24 hours a day. She was the one that suggested we hire someone so that they can give me a break from time to time. I have been putting off a much needed knee surgery so hopefully having the caregivers to take care of my wife now will allow me to get this done. When we called to setup service we spoke to Kristy. She came out to our home and helped us get setup with everything we needed. The caregiver started the very next day and Kristy stops in from time to time to see how things are going. My wife really enjoys the activities and I would highly recommend using home care assistance.”

— Carpenter

“Home Care Assistance has a team that is always able to take care of mom’s needs. The caregivers are great and well trained. We especially like the cognitive therapeutics and balanced care method approach they provide. This has made a tremendous change in moms daily outlook.”

— Jennings

“Kristy and Katie are a pleasure to work with. They are extremely helpful and knowledgeable. They’re caring and compassionate with you and your loved one’s care. I would not hesitate to recommend their services!”

— Susan Barnes

“It’s never easy to realize that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my mom was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my mom’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organizations and ultimately, decided upon Home Care Assistance. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my mom and find a Caregiver best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Caregiver, my mom can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands.”

— Sessional Instructor, Dept. Of Counselling Psychology, UBC

“Please extend my thanks to Susan (the caregiver) and her dog. I had a very unusual talk with my mom yesterday in that this was the first call in years where she was so relaxed and so happy with her day and it was clearly due to Susan and her dog. You are providing invaluable gifts to her and I just want you to know how much I appreciate it.”

— Maureen D., Therapist And Clinical Supervisor

“Our family has been using Home Care Assistance services since October 2010 and recommend this company and their caregivers 100%. My mother has Alzheimer’s so we require personal care, companionship and light housekeeping duties. Carolina and her team of case workers really put the effort into finding the right match for the patient and their families. We have been fully supported from all members of the company and appreciate their personal touch.”

— Cathy S., Surrey

“My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May. Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trust worthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.”

— Patricia L. Waller, Retired U.S. Diplomat

“My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away – thankfully, in peace – clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.”

— Dr. Noam Chomsky

“Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters. But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team.”

— Dr. Dennis McCullough